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Build an user experience

UX4G enhances government applications using user-centric design concepts that are accessible, efficient and user-friendly

50+

Case Studies

31+

Workshops

2100+

Attendees

35+

Departments

What is UX4G

What is UX4G

What is UX4G

UX4G is a Digital India initiative designed to enhance the user’s experience when accessing digital services. Its goal is to create user friendly personalized experiences

Know more about us
UX ENHANCEMENTS

We prioritize user needs, conduct research and test designs to create effective solutions that enhances the application

We create websites with enhanced user experience. These websites are responsive and comply with the GIGW standards

We specialize in designing user-friendly and visually appealing mobile interface, with seamless navigation and optimal functionality

We conduct thorough UX research and audits following the UX Design Principles, evaluating the site/application’s performance to enhance usability and user satisfaction

We conduct awareness and sensitization workshops/skill upgradation training to build capacities within government departments on UX principles and the UX4G design system

Solutions

What we offer

What we offer

What we offer

DigiLocker

A digital document wallet to access authentic
digital documents

View case study

Umang

One App for multiple governments services

View case study

Diksha

A platform for digital educational services materials
for teachers, students and parents

View case study

API Setu

A platform to discover APIs from government
and private sector

View case study

Poshan Tracker

An online portal helping to make India
malnutrition free

View case study

NICler

An online application reimagining the Education
through Technology

View case study

Meri Pehchaan

A national single sign-on platform for
all digital services

View case study

Enhance
service
delivery through
a user-centric approach

01

Empathize

Understand the user's issues and needs through research and observation

01

Empathize

02

Define

Express the stakeholder's problems to be solved based on findings from empathize phase

02

Define

03

Ideate

Generate a variety of creative solutions to the defined problem

03

Ideate

04

Prototype

Build a physical representation of proposed solutions to test/refine them

04

Prototype

05

Test

Gather feedback from users to validate/improve design and iterate as needed

05

Test

FAQs

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Have Questions?

Have Questions?

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WHAT IS UX4G?

The UX4G is an initiative that enables and facilitates the development of Design Guidelines and Design Systems to improve user experience on government websites and mobile applications. It provides government departments with ready-to-use website components, tools, and solutions for better User experience and User Interface. UX4G uses user-centered design concepts to create government applications that are accessible, efficient, and user friendly.

UX4G provides government departments, designers, developers and those who are providing services in electronic mode with a comprehensive set of tools and resources for developing user-friendly digital interfaces and service experiences. Design Guidelines Handbook The Design Guidelines is a set of uniform guidelines that must be followed by all government websites and mobile applications that must adhere to the Design Guidelines. UX4G Design System A digital library of ready-to-use components and core features that encourage and simplify collaboration among various designers and developers Capacity Building To increase the capacity of existing resources handling UX/UI development and maintenance activities, as well as broad topics such as User Experience, Design System, Usability, Accessibility, other testing approaches, and use of standard design systems.

If you have any questions, want to engage, or require assistance, please reach out to us at ajit.vishen@digitalindia.gov.in

The User Interface (UI) refers to a product/service's visual and interactive elements, that are used by the user to interact with the application to complete a task or achieve a particular goal. The UI includes all the visible on-screen elements, such as buttons, menus, text, and images, as well as the layout and design of these elements. The goal of UI design is to create an interface that is visually appealing, easy to navigate, and intuitive for the user. The UI is a vital aspect of the user experience (UX), as it directly impacts how the user interacts with a product and their overall satisfaction with the experience. The UI is essential because it serves as the primary point of interaction between users and digital products or systems. A visually appealing and consistent UI can help build trust and reinforce a brand's values and personality, while a poorly designed UI can lead to confusion, frustration, and user abandonment. Therefore, a well-designed UI is crucial to providing an optimal user experience, which in turn can lead to increased engagement, retention, and user satisfaction. and requirements of your project or organization. You can create new components or modify existing ones to better suit your needs.

The design system is a digitalized library of ready-to-use components and core features that promote and simplify collaboration among various designers and developers. It comes with a step-by-step guide for designing and coding the application. The reusable components that eliminate duplication of effort and save time. The assets include a pattern library and framework that designers and developers can use to work more efficiently and improve the end user experience.

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