Awareness and Sensitization Workshop on User Experience & Design System: Transformation through UI/UX for Digital Governance

The sessions covered a wide spectrum—from DigiLocker and Entity Locker integration for paperless governance to foundational UX/UI principles demonstrated through live G2C portal walkthroughs. Experts from the UX4G team led practical sessions on applying the GIGW and DBIM guidelines, using the UX4G Design System, and conducting UX audits to improve accessibility and service usability

Discussions also addressed common implementation challenges and explored reallife problem-solving through case studies and collaborative exercises. A dedicated session on the Digital Personal Data Protection Act, 2023, reinforced the link between user experience and responsible data handling. The workshop served as a strong step toward institutionalising user-first thinking in Ladakh’s digital governance landscape.