Over the two days, experts from UX4G and NIC HP led interactive sessions covering foundational UX and UI principles, the impact of design on government service delivery, and real-world demonstrations of design improvements in portals like eDistrict and UMANG. Participants also explored the UX4G Design System, learning how its reusable components and accessibility features support faster, compliant, and citizen-friendly service development.
Key sessions included live UX audits, walkthroughs of the design thinking process, and problem-solving exercises tailored to local service contexts. A dedicated session on the implementation and reuse of digital design libraries empowered teams to adopt consistent, scalable design practices.
The workshop concluded with a valedictory session and certificate distribution, marking a strong step toward embedding user-first thinking in Himachal Pradesh’s digital governance landscape.